Terms of Service

Who can use it

You must be at least 18 years old and legally able to agree to these terms where you live. We may close accounts that we believe belong to someone under 18.

AI companions are not real people

• Every companion is an AI character. Messages and photos are generated by software, and no human is writing to you.
• Companions can be wrong, make things up or say something unexpected. Don't rely on them for medical, legal, financial or safety advice.
• Belovia is not a substitute for professional help. If you are in crisis or thinking about harming yourself, contact local emergency services or a crisis line right away.

Your account

Keep your password private; you are responsible for activity on your account. Tell us at once if you think someone else has accessed it.

Acceptable use

You agree not to use Belovia to:

• create or request sexual content involving minors, or role-play as or with a minor, in any form;
• harass, threaten or impersonate real people, or create content about a real person without their consent;
• plan or promote violence, terrorism, self-harm or other illegal activity;
• try to break, overload, reverse-engineer or get around limits and safety features of the service;
• resell access or use automated tools to use the service at scale.

We may remove content, limit features or suspend accounts that break these rules, and report illegal content to the authorities where required.

Content

You own what you write. You give us permission to store and process it to run the service, including sending it to the AI providers that generate replies and remembering details so companions can recall them. AI-generated replies are provided for your personal use.

Plans, messages and payments

• Messages you send to companions use message credits, and some features (such as photos) may use more than one. Free credits may be given at sign-up.
• Subscriptions renew automatically each month or year until you cancel. Cancelling stops the next renewal; your plan stays active until the end of the period you paid for.
• Message packs are one-time purchases. Purchased messages carry over and don't expire while your account is open.
• Payments are processed by third-party payment providers. Their terms also apply to the payment.
• Prices may change; we'll tell you before a change affects a subscription renewal. All purchases are final and non-refundable; see our refund policy.

Ending your account

You can delete your account at any time in Settings. We may suspend or close accounts that break these terms. Purchases aren't refunded when an account is closed.

Disclaimers and liability

The service is provided "as is". To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can't be excluded.

Changes

We may update these terms. If a change is significant we'll let you know in the app or by email before it takes effect.

Contact

Questions? Reach us at help@example.com.