Refund & Cancellation Policy

No refunds

• All purchases are final. We don't offer refunds for subscriptions or message packs, whether or not the messages have been used.
• We don't give partial refunds for the unused part of a subscription period.
• Unused messages aren't refunded when you cancel or delete your account.
• This doesn't affect any rights you have under consumer law that can't be waived.

Cancelling a subscription

You can cancel anytime in Settings or on the Upgrade page. Cancelling stops the next renewal, so you won't be charged again. Your plan, and any messages it already added, stay available until the end of the period you paid for. There are no cancellation fees.

Billing questions

If something about a charge looks wrong, contact help@example.com from the email on your account, with the date and amount of the charge.